What is the cancellation policy for treatments?
We have a 24-hour cancellation policy for all treatments. We appreciate that cancellation circumstances are sometimes unavoidable. We sincerely hope that you understand the necessity for us to take a 50% payment for any treatments not cancelled within 24 hours and 100% for cancellations 4hours or less prior the appointment, simply because the therapists time has been booked and we must honor their time. An option is to try and find someone you know who could replace you for the treatment.